Read this chat and tell me what you think about that:
Message: Hello, i played many spins on Ecuador Gold and i think my bonus didnt wager after like 500 euro bets or something like that
Please wait and one of our operators will be with you shortly.
You are now chatting with Arthur (Customer Service Specialist)
20:35Arthur :
Hi, I'm Arthur. Thank you for contacting Royal Panda's customer service. I'm here to assist you today.
20:36NewFloh:
hi
20:36NewFloh:
i played many spins on Ecuador Gold and i think my bonus didnt wager after like 500 euro bets or something like that
20:36NewFloh:
are there any slots wich arent wagering?
20:36Arthur :
Hello Marco. I just need to check your account, this won’t take more than a few minutes.
20:37NewFloh:
first time i checked the wager it was like 6%, then i played ecuador gold a lot and after that it was still on that 6%
20:40Arthur :
Our system shows you’re currently using your bonus balance to play. Bonus balance bets don’t count towards our wagering requirement, which is why it’s not changing. Only cash balance bets count towards the wagering requirement.
Please bear in mind that you always start playing with your cash balance first. Only after your cash balance runs out do you start playing with your bonus balance - and that's what happened here.
To start meeting the wagering requirement again, please redeposit and continue playing. You’ll then switch back to playing with your cash balance, and your bets will start counting towards our wagering requirement again.
Our system shows that you’ve met €115 of the wagering requirement so far. That means you only need to bet another €1750 using cash balance bets to be able to withdraw your bonus and the winnings won using it. To check the status of your progress towards meeting the wagering requirement, simply go to the “My account” section, and from there go to “My bonuses”.
20:41NewFloh:
oh thats a fucked up bonus system
20:41NewFloh:
scam casino ...
20:42NewFloh:
going to get you on all the forum blacklists where you belong too
